BATTLE CREEK, Mich. (WOOD) — Calhoun County Consolidated Dispatch has launched an AI-enabled “virtual assistant” to handle non-emergency calls, freeing up dispatchers to respond to emergency 911 calls more quickly. Calhoun County Dispatch announced Monday that is has deployed “Callie,” an AI virtual assistant, to handle calls made to its non-emergency line. Officials say they [...]
Calhoun Co. Dispatch rolls out AI assistant to handle non-emergency calls